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HP Total Care: Expert support for tough technology decisions
It can be difficult to decide which technology solution is best for your business – and to manage resources effectively. Expert support and guidance can help you choose the right tools and maximise ROI.
It’s easy for business owners to be seduced by the latest and greatest technologies, but how do you really choose the best solution for your business needs? How do you make sure that you get your money’s worth out of that technology? How can you keep the technology from becoming a security risk? And when that technology is at the end of its life, how do you dispose of it safely and economically?
These are important questions for every business to ask, and the answer is surprisingly simple – you ask a trusted friend in the industry. HP Total Care Services and Innovations provide the experience you need to select and manage your technology resources throughout their lifecycle.
Choose – the right tools for the right job
Purchasing technology solutions is a crucial step for your business, and represents a large and important investment in your future. HP provides several resources you can call upon to help with your decision:
- Choose Products
HP now offers flexible financing and lease options, all with competitive rates and low monthly payments.
- Find a Reseller for Expert Advice
HP has thousands of partners who can help you with your sales and support needs.
- Bayshore HP Care Pack Assistance
Find hardware support services, consulting and managed services, educational services, and software support services for HP products.
- Easy Financing
New easy financing allows you to combine software, services and hardware – even non-HP – into one lease with one low monthly payment.
Use – make the most of your investment
You’ve got the technology; now you can run your business effectively. HP Total Care gives you the ultimate in support and service, delivered by HP and its trusted partners. HP Care Pack Services offers many additional support options, from four-hour onsite response time to next-day exchange[1]. HP Total Care Services help you use technology more effectively:
- Contact Bayshore Techologies for Expert Advice
HP has thousands of partners who can help you with your service and support needs.
- HP Learning Center
Access a wide variety of computer-related business tips and information on emerging business technology from the experts. HP Learning Center offers free online classes, available 24/7.
- HP and Reseller Post-Sales Support
After you purchase HP equipment, you might need some technical assistance. From setup to support, HP and its partners are here to help.
- HP Care Pack Services
Sometimes standard warranty just isn’t enough, so HP developed HP Care Pack Services, which are upgraded service levels that extend and expand your protection for HP equipment.
Protect – your technology and data
Total Care offers a choice of protection plans that keep your data more secure and your operations up and running. HP Total Care provides security consulting options ranging from free online articles and classes to in-depth, onsite service solutions. Or, if you prefer a more personal experience, an HP partner can customise a solution that’s right for your business.
- HP Backup/Recovery Manager
Allows you to recover information that is accidentally deleted or inaccessible due to a corrupted operating system. Standard on HP desktops, workstations, and notebooks.
- HP ProtectTools
Learn more about a suite of security software designed to safeguard your business.
- Embedded Security
- Smart Card and biometric Security
- BIOS Configuration
- Onsite Hardware Support with Disk Retention
Provides you with the ability to keep your hard drives onsite when getting warranty repairs.
- Accidental Damage Protection with Computrace Professional
Provides protection from physical damage, theft and loss. Also assists you in meeting data security and reporting requirement.
Transition – recovering value in your systems
When the time comes for you to transition your technology, HP Total Care helps upgrade to new equipment, migrate data, or switch to newer operating systems and software.
- Trade In/Trade Up
Not sure what to do with all of your old equipment? HP can help. Trade in your technology for new HP products and save money
- HP Recycling
Provides an easy way to recycle computer equipment, printing supplies, rechargeable batteries, and other items. Includes data scrubs of your hard drives.
- Transition with Leasing
Take advantage of the numerous benefits of leasing to help transition your business to new technology.
- Asset Recovery Services
Find out what to do with your unwanted equipment with HP Asset Recovery Services.
Technology is your company’s biggest investment, and biggest asset. Let HP help you nurture that investment, and get the most out of it through Total Care Services.
1. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply.
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