Help Desk
Technical Coordinator:  Mark Ray

• Serves as a central point of contact for all service and support requests
• Schedules technical support personnel
• Provides web access for work order requests and reporting
• Logs incoming calls and facilities problem resolution to your satisfaction.
• Provides Help Desk services for ProCare customers 

Contact Information
Monday – Friday: 8:30am – 5:30pm
Phone:  813.889.8324
Email:  helpdesk.btfl.com

Contact Help Desk Service